Have questions about using EventHub? Find answers to common inquiries below. If you can't find what you're looking for, please visit our Help Center or contact our support team.
FAQs for Event Creators
It's easy! Simply sign up for a free Organizer account, click "Create New Event" on your dashboard, and follow the step-by-step guide to add your event details, location, dates, ticketing, and media.
Yes, listing a free event on EventHub is completely free. For paid events, we charge a small platform fee per ticket sold, in addition to the fees charged by the payment gateway. Our pricing is transparent and outlined
Through our integrated payment gateways (like Stripe or PayPal), you can typically accept major credit cards (Visa, Mastercard, American Express, Discover) and potentially other methods depending on the gateway.
Funds from ticket sales are processed by the connected payment gateway and transferred directly to your linked bank account, typically on a schedule determined by the gateway (e.g., daily or weekly).
Yes, you can upload your logo, choose brand colors, and customize your event page URL to match your branding and create a professional look.
You can send direct messages and updates to all registered attendees directly from your Organizer Dashboard.
Absolutely. Your Organizer Dashboard provides real-time tracking of registrations, ticket sales, and event page views.
You can easily update your event status to "Postponed" or "Canceled" on your dashboard. You can also send a direct message to all registered attendees to inform them. For refunds on paid tickets, you can process them through your dashboard via the payment gateway.
Yes, you can easily duplicate a past event from your dashboard to save time when creating recurring or similar events.
You can visit our comprehensive Help Center or contact our support team through the "Help & Support" section in your dashboard or on our website.
FAQs for Attendees
You can use the search bar on our homepage to search by keywords, location, date, or category. You can also browse events by category or explore featured events.
Yes, it is completely free to search for, discover, and register for events on EventHub. You only pay if you register for a paid event, and the ticket price is set by the event organizer.
Find the event you're interested in, click on the event page, and click the "Register" button. Follow the steps to fill out the registration form and complete the payment (if applicable).
After registering (and paying for paid events), you will immediately receive a confirmation email containing your registration details and your digital ticket (often with a QR code).
Refund policies are set by the individual event organizers. If an event is canceled or postponed, the organizer will typically communicate directly with registered attendees regarding refunds. You can contact the organizer directly or our support team if you have issues.
Many event pages include contact information for the organizer. If not, you can often reply to your confirmation email, which comes from the organizer via EventHub.
Yes, your confirmation email or the event page often includes an option to easily add the event to your personal calendar (e.g., Google Calendar, Outlook).
You can typically log into your EventHub attendee account to view your registered events and access your tickets. If you have trouble, you can contact our support team or potentially the event organizer.
You can log into your attendee account to update your profile information and interests, which helps us provide better event recommendations.